We ship orders to supported U.S. locations using trackable carrier services. Shipping options, costs, and delivery estimates are shown before checkout when available.
Order Processing
Order processing begins after payment approval. Processing time may vary by product availability, payment review, carrier schedule, destination, and holiday periods. Any available processing or delivery estimate is shown before checkout or in the order confirmation.
Shipping Options
Standard Shipping
- Availability and estimated delivery windows are shown before checkout when available.
- Rate: standard shipping rates are shown at checkout before payment is submitted.
Expedited Shipping
- Expedited options are available only when shown at checkout.
- Rate and estimated delivery window are shown before payment is submitted.
Other Shipping Options
- Additional carrier options may appear at checkout depending on product, location, and carrier availability.
- Rate and estimated delivery window are shown before payment is submitted.
Delivery Estimates
Delivery estimates are provided by the carrier and are not guaranteed. Weather, carrier delays, address issues, payment review, inventory review, or peak-season volume may affect delivery time.
Tracking Information
When your order ships, we send a tracking number to the email address provided at checkout. You can also visit the Track Order page if order tracking is enabled.
Shipping Address Accuracy
Please enter a complete and accurate shipping address at checkout. We are not responsible for delays, failed delivery, or lost packages caused by incorrect, incomplete, or undeliverable addresses submitted by the customer.
Lost, Stolen, or Damaged Packages
If tracking shows an issue, contact us within 5 calendar days of the latest tracking update. For damaged packages, keep all packaging and send photos so we can work with the carrier.
International Shipping
At this time, our standard policy is focused on U.S. shipping. If international shipping is offered at checkout in the future, duties, taxes, customs fees, and import charges will be the buyer’s responsibility unless stated otherwise.
Contact
LUNEX HOLDINGS LLC
1827 Winding Oaks Drive, Orlando, FL 32825
Phone: +1 (806) 232-7061
Shipping Support: contact@lunexaresale.com